FAQ - Questions
1.
Is it secure to order from this site?
2. Do you keep my personal information?
3. How is each piece customized?
4. When will my credit card be charged?
5. Has my order been shipped?
6. How do I track my order?
7. I forgot my account password. How do I retrieve it?
8. What is your return policy?
9. How do I find a product?
10. I have my own store, boutique and I would like you to make my own brand?
11. How can I get information about your company?
12. How do I contact you?


Answers
1. Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.

2. Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.

3. We understand how difficult it is to find clothes to fit you. We will make it fit you. Select from our exisiting products and give us your measurements and we will make it fit you or we can also clone a piece you like, send us your image and we will make it. All our products are made in the USA! If you have additional questions, please contact us.
4. Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.

5. You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

6. If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.

7. If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

8. Our return policy is available on the Terms of Sale agreement.

9. There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed.

10. We are a family owned manufacturing clothing company. We understand your business and it is our goal to help you succeed. If you have your own design(s), image(s), sketch(es) and need help producing these, please contact us via email or by clicking below in the "Contact Page" and we will give you a quote. Please let us know how many pieces you will want us to make, how soon you need them, colors, fabric type, solid colors, prints etc.
11. Information about our company is available on the About Us page.

12. Our contact information is provided on our Contact Page.

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